The Privacy and Security of your personal information collected at our auction
is very important to us. In order for us to gain and maintain your continued
support, General Auctions Ltd operates under a strict code of conduct for our auctions,
detailed below in our Privacy Statement. At General Auctions Ltd we are committed
to safeguarding the personal data of our members, contacts and anyone who
visits our website.
By registering for our auctions with General Auctions Ltd, you consent
to the use and disclosure of your personal information as described in this
result in termination of usage rights.
supplied by the registered bidder concerning themselves as individuals and
their business capacity, if applicable. By registering as a bidder through the
General Auctions Ltd, each bidder gives his or her express consent to the
processing of personal data.
1. Why do I need to supply personal information to participate in the auction?
General Auctions Ltd requires your personal information in order that
we can process your bids including processing payment of amounts to us if you
are the winning bidder. You can also register with us to tell us which auctions
you are interested in. Naturally, you must be a registered customer prior to
placing any bids before or potentially during an auction with General Auctions Ltd.
You can view all auctions at any time, but you will need to register before you
can bid at an auction. We also require personal information to improve the
service we provide to you, such as by giving you details of auctions you might
be interested in.
2. When and how is personal information collected?
General Auctions Ltd may acquire personal information via different
methods. The first being via the registration form that will
need to be completed prior to placing a bid at an auction. The second being via the telephone which again will need to be
completed prior to placing a bid at an auction.
The information collected in each case is described under section 4
3. What personal information is collected?
The General Auctions Ltd Registration form requires potential bidders
at an auction to provide:
a. their contact details (such
as title, full name, full address, e-mail address, telephone/mobile number,
vehicle registration number (if parking onsite) and declaration signature);
b. billing information (if
registering via telephone);
c. if registering interest in
future auctions then the following details are collected (full name, email
address and telephone/mobile number); in each case, in accordance with this
If the information under 4(a) is not provided then we will be unable to
process your bids at an auction or contact you when items of interest to you
come up for auction.
As stated above, we will also collect information about the bids you
submit for our auctions such as what you are bidding for, how much you bid,
quantity of goods you are bidding for, plus payment if you are the winning
If you send us correspondence we may also collect this and keep it on
your account file.
4. Where will my personal information be used?
Personal information such as contact details and billing information is
collected in order that we can efficiently process your registration and your
bids at auctions.
We also want to make your experience a satisfying and safe one by
making it easier and more rewarding for you to use our services. We therefore
ask you to provide other personal information such as purchasing preferences
and demographic data. Naturally, we want you to come back and visit us
regularly, so we use the data you supply to us, and your bidding history at auctions
to tailor the content we market to you according to your preferences. We may
also use it to advise you when certain items of interest to you come up for
bidding at auction. Should you so choose, you can
opt-out of receiving communications from us at any time, by emailing or calling
us to unsubscribe.
5. Will my personal information be given to anyone else?
Your details may be passed on to third parties in order to comply with
any legal or regulatory requirement or in emergencies. In some instances we may
need to verify your identity, therefore pass your information to, and obtain
information from, organisations involved in the prevention and detection of
fraud, money laundering and other crimes. It may also be given, where
necessary, for the purpose of processing and collecting any amounts which may
become payable by you to us.
cookies are placed in your browser file on your hard drive and help us collect
general information about visitor behaviour on our site and to help us develop
better functionality within our site. Cookies do not capture or track any
personal information and cannot identify individual users. We may also use an
outside advertising company to display ads on our site. These ads may contain
cookies. Cookies received with banner ads are collected by our advertising
company, and General Auctions Ltd does not have access to, or control over,
You may also elect not to accept cookies on your browser. This should
not adversely affect your experience when visiting General Auctions Ltd.
Our site may from time to time contain links to other sites. We stress
you should check this with them.
General Auctions Ltd is not responsible for the privacy practices or the
content of the Linked Sites and disclaims all responsibility and liability in
connection with them.
6. How will General Auctions Ltd keep my personal information safe?
The most important thing to remember here is to always keep your personal
information secret. Never give your details to anyone except for instance
stated in section 6. General Auctions Ltd will use technical and organisational
measures to safeguard your information such as encrypting the documents containing
the personal data, using secure servers, SSL technology therefore the
information remains secure.
7. Can I correct or update my personal information?
Once you have registered for auctions with General Auctions Ltd, you
may at anytime access, modify, erase, restrict our
use, request transfer and object to the use of the data you provided in the registration
form by emailing us with the changes required. This includes updating your
e-mail address to ensure you are contacted as soon as you have a successful bid
on an item or providing an updated contact telephone number should we need to
contact you regarding details of your purchases.
General Auctions Ltd will also take reasonable steps to destroy or
permanently de-identify personal information if it is no longer required or if
you ask us to do so because you no longer intend to use our site or services.
However, due to technical and accounting constraints your personal information
may not be completely destroyed. General Auctions may also need to retain
personal information in order to fulfil legal responsibilities or resolve
disputes which may arise.
8. Contacting General Auctions Ltd and Subject Access
Naturally, it is in our interest to protect your privacy in order that
we develop a long and trusted relationship with you. If at anytime
you have any questions regarding this Privacy Statement, the practices of this
site or dealings with this Web site, you can contact us at the address below.
Under the terms of the General Data Protection Regulation (GDPR) (EU)
2016/679, you have the right to have access to information we hold about you on
our records. We will adhere to respond to you within 1 month of this request and
there is no charge for this service:
General Auctions Ltd
The Auction Complex
17 Brighton Road
9. Auction Privacy Statement Updates
We may amend our Auctions Privacy Statement if further privacy
legislation and/or self-regulatory codes are introduced.
These amendments will take effect from the time of posting and you
should check back from time to time for any such amendments.
General Auctions Ltd endeavour to make every effort in providing
authentic information. However, mistakes can happen. It is therefore recommended that you
contact us to establish the data provided by us, should you wish to use it.
General Auctions Ltd can in no way guarantee or assume liability for the
accuracy of the information provided.